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Education

Masters in Business Administration

Graduated Summa Cum Laude

 

 

Professional Highlights

• Compensation Programs

  • Developed and implemented a non-exempt Pay-for-Performance Certification Program that increased productivity levels and consequently reduced production floor staffing.

  • Reviewed and revised the Compensation Structure to increase attraction and retention through establishment of internal and external parity.

  • Developed compensation structures covering personnel in 6 different states to attract and retain qualified applicants and employees.

  • Updated salary grades through Job Analysis Questionnaire process establishing internal parity followed by external market benchmarking.

  • Developed compensation programs for doctors participating in clinical trials.

• Health & Welfare Benefits

  • Reviewed, negotiated and established company's first Health Insurance program.

  • Improved 401k benefit by minimizing barriers to entry: can enter the plan after 90 days (was 1 year) and at any point during the year (was limited to twice a year).  Moved to a Safe Harbor Plan with better match (was annually and discretionary).

  • Took Medical and Ancillary Benefits to market to look for improved plan designs and lower costs.  Resulted in improved Dental and STD benefit offerings.  Worked on adding Mental Health rider to Medical grandfathered plan.

  • Developed, managed and rolled out a comprehensive benefit package for the organization. Coordinated with brokers to develop benefit plan designs that fit budget parameters but were still attractive for recruiting and retention.

  • Provided benefits administration including review of fund line up in 401(k), health insurance plan design changes.

  • Acted as Alternate Trustee and Administrator for Central Washington Public Utility District Unified Insurance Plan. Participated in Employee Insurance Advisory Committee to review insurance plan utilization, upcoming health care reform requirements and recommend changes to mitigate high medical trend.

  • Ran Investment Committee to review Deferred Comp Plans and funding options. Processed amendment to add a Roth option to 457b Plan.

• Hiring & Onboarding​

  • Recruited doctors into clinical research programs.

  • Recruited, hired and on-boarded a multitude of both exempt and non-exempt personnel.

  • Compiled comprehensive onboarding programs for a variety of positions.

• Department Management

  • Manage all HR functions for 250 people at 2 locations.

  • Managed staff of 12 spread over three facilities. 

  • Traveled to sister plant in California to set up HR Department and train staff.

  • Organized HR Department resulting in an increase in departmental process efficiencies which reduced staffing from 3 to 1.

  • As Customer Service Manager, purchased and rolled out CS Kiosk for payment processing, changed customer payments from 15 to 25 days, put in place Remit Plus for efficient check processing and OBI for online payment processing.

  • As Energy Services Manager, established Metrics Report to understand workload and productivity, put in place improved tracking mechanism for customer accounts, initiated change to net metering program to comply with RCW requirements, developed BPA Monthly Expenditure Report.

• Employee Relations Management & Communication​

  • Participated in successfully negotiating two Collective Bargaining Agreements with IBEW. Actively participated in Labor / Management meetings and grievance resolutions.

  • Presented to the Board of Commissioners and the public on a monthly basis.

• Safety Programs & ISO Certification

  • Successfully mitigated $350,000 MIOSHA violation in one month.

  • Established plant-wide Safety Program and developed and ran Safety Committee. Injuries were reduced 30% - 82% each year. Developed in-depth understanding of OSHA requirements. Established Return-to-Work Program to minimize time away from work due to workplace injuries / illnesses.

  • Started Safety Committee, initiated monthly meetings and plant walkthroughs to correct safety hazards.  Started monthly All Employee Safety Meetings to review safety topics and to provide a group forum in which employees can address issues with management.

  • Brought HR department up to ISO Certification level.

• Policy Development & Implementation

  • Developed and rolled out Attendance Policy that reduced attendance from double digits down to under 3%.

  • Revamped Vacation Policy primarily to move to a January 1st accrual schedule for all employees.  Increased the benefit and modified the policy language to comply with Michigan Paid Sick Leave Law.

  • Worked on developing policies & legal compliance – made FMLA concurrent with STD, FLSA overtime rule changes, SPDs, create FCRA Consent for Credit Report form, developed Non-Disclosure Agreement 

  • Set up and ran Administrative Policy Review Committee to identify then modify archaic policies.

• Payroll

  • Changed payroll schedule from Saturday-Friday to Sunday-Saturday to better manage weekend overtime.

  • Manage personnel over benefits administration, payroll and an HRIS system encompassing nearly 600 employees.

• Performance Review Programs

  • Instituted Annual Performance Review Program and made strides adjusting compensation to establish better internal and external parity.​

• Project Management

  • Took on Project Manager roll; was primary liaison with the customer, coordinating all steps of the order and providing status updates and photos to customers.

  • Developed tracking mechanism for complex process for each clinical research program running.

• Grant Writing & Financial

  • Wrote and successfully acquired 3 Training Grants from the State of Michigan.  One of them was to train manufacturing plant personnel in Lean Manufacturing. Set up Lean Manufacturing and brought in local college to run hands-on training program for management and production workers.

  • Developed department budget and cash flow analysis for clinical research projects.

  • Developed and managed departmental budget of over $2mm.

• Contracts

  • Negotiated $650,000 in pharmaceutical contracts with focus on increasing margins and adding appropriate indemnification language.

  • Have reviewed and revised a multitude of contracts covering hiring, separation, union bargaining, and benefit plans.

• Incentive & Ancillary Programs

  • Initiated Wooden Nickel Program to encourage and recognize employees for working above and beyond their typical work duties.

  • Created and rolled out monthly newsletter as a fun way to inform our team members of what’s going on.

  • Ran annual United Way fundraising campaigns & coordinated all company parties.

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Personal Highlights

Board Member of the Benton Harbor Street Ministry

Executive Director of My Mother's Soup Kitchen

Court Appointed Special Advocate (CASA) for foster kids

Secular Discalced Carmelite (OCDS)